How our shaved snow ice works
Snow ice is lighter than a standard scoop and has a soft, fluffy texture that melts cleanly on the tongue. We serve it in store in Umhlanga, and it can also be arranged for parties and events across KwaZulu-Natal and Gauteng. If you are visiting during a busy weekend or school holiday, allow a little extra time because the queue can move steadily. The dessert is served chilled, so it is a good option for Durban heat and warm indoor venues where a heavier dessert may feel too much.
For first-time visitors, start by choosing your base flavour, then add toppings for sweetness, crunch or extra fruit. If you are ordering for a group, we can help you match flavours to the event size, whether it is a small family gathering or a larger function. The team will guide you through the options in a practical way, so you do not have to guess.
Choosing flavours and toppings for your order
We offer a range of flavours and toppings so you can build a dessert that suits your taste. Some people prefer a simple fruit finish, while others go for a richer combination with sauces and crunchy extras. If you are unsure, ask for a balanced mix and keep the toppings to two or three items so the snow ice still comes through clearly. That works well for children’s parties and corporate functions too.
- Pick one main flavour first, then add one fresh topping and one crunchy topping.
- For a sweeter option, add sauce or condensed-style toppings in a light amount.
- For a fresher option, choose fruit, jelly or a cooler finish.
- If you are ordering for mixed ages, keep half the cups simple and half more playful.
Our team can also suggest combinations that travel better if the dessert is going off-site. In hot weather or during load-shedding related delays, some toppings hold better than others, so it helps to plan the order in advance.
Visiting the Umhlanga store for the first time
Our Umhlanga store is open for customers who want to pop in for dessert, collect an order, or talk through catering needs. When you arrive, check the service point first and let the team know whether you are there for a quick treat or a booking enquiry. If you are bringing a group, it helps to come early in the afternoon before peak dinner time. Parking and traffic can be busy in the area, especially near the beachfront and shopping nodes.
To keep things moving, decide on your flavour choice before you reach the counter if you can. If you need to split the bill between friends, have one person lead the order. That makes the process faster and avoids confusion at busy times. For walk-in visits, there is no need to book ahead unless you have a very large group.
How to book catering for parties and events
Booking catering is straightforward. Start by sending an enquiry through the contact page with your event date, venue, area, guest numbers and the type of service you want. We handle birthday catering, wedding catering, corporate catering, school events, festivals, mall activations, home parties, custom menus, live serving stations, drop-off dessert cups, event setup and large group catering. Once we have the basics, we can guide you on the best format for your budget and space.
For a smooth booking, share the following details:
- Date and time of the event
- Venue location and suburb, such as Sandton, Ballito or Hillcrest
- Estimated guest count
- Preferred service style, like live serving or drop-off cups
- Any allergies or flavour preferences
If you are planning around a school function or office schedule, book as early as possible. This gives us time to plan stock, staff and setup, especially for venues with tight access or strict operating hours.
What happens on the day of your event
On the day, our catering team arrives with the agreed setup or delivery arrangement and works according to the site plan. For live serving stations, we need a clear space to serve safely and keep the flow moving. For drop-off dessert cups, we package everything for easy distribution so your team can hand them out without stress. If your event is outdoors in Durban or Johannesburg, we will take local weather into account and suggest what will hold best.
We are used to working in different settings, from homes in La Lucia to school halls in Pietermaritzburg and corporate venues in Sandton. If the venue has access rules, loading bays or time limits, tell us before the day so we can plan properly. A small change in access can affect setup, so it is worth checking the details early.
Dietary questions, storage and catering support
If you have dietary concerns, ask before confirming your order so we can guide you on suitable flavour and topping choices. It is always better to mention allergies, colour preferences or ingredient concerns at the start rather than on the day. For larger bookings, we recommend keeping a clear list of guest needs so nothing gets missed. Small details matter when you are catering for children, office teams or mixed-age family groups.
For best results, keep the dessert chilled until serving and avoid long exposure to direct sun. In KwaZulu-Natal humidity, treats can soften faster than expected, so timing is important. If you are collecting from the store, head straight to the venue. If you are ordering for delivery-style setup, make sure there is fridge space or a cool area on site where needed.
Need help deciding? Use the enquiry form on the contact page and tell us what you are planning. We will take it from there and help you choose the right format, size and serving style. That way the order is sorted before the event starts, rather than being handled at the last minute.
